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PRIYA RAMAN

Chennai, Tamil Nadu · priya.raman@email.com · +91 98765 43210 · linkedin.com/in/priya-raman

Summary

Data Analyst with 4 years in e-commerce, skilled in SQL, Python and Power BI. Designed the pricing A/B test that raised delivery-fee revenue by 11% without hurting order volume.

Skills

Analysis: SQL, Python (pandas), Excel, A/B testing, stakeholder management

Tools: Power BI, Tableau, BigQuery, dbt

Experience

Senior Data Analyst, Kiranakart, ChennaiApr 2023 – present

• Designed and read the A/B testing of delivery fees with the pricing team; the winning fee raised fee revenue 11% with no drop in orders.

• Built a churn model in Python (pandas, scikit-learn) that flags at-risk customers weekly; the retention team’s offers to them cut 90-day churn from 31% to 26%.

• Moved 14 finance reports to dbt models on BigQuery and one Power BI workspace; month-end reporting went from 4 days to 1.

• Ran stakeholder management for the CFO’s monthly review: one metric definition each for orders, revenue and margin.

Data Analyst, Brightpath Staffing, ChennaiJun 2021 – Mar 2023

• Wrote SQL and Excel models of hiring funnels for 40 clients; built the Tableau views account managers used in client reviews.

• Found that 35% of drop-offs happened before the first call, which led to a same-day call rule.

Education

B.Sc Statistics, Loyola College, Chennai2018 – 2021 · CGPA 8.4