Patna, Bihar · ravi.kumar@email.com · +91 98765 43210
12th pass (Commerce, 2024) looking for a Retail Sales Associate role, with two years of billing and customer service at my family’s mobile accessories shop. Comfortable with billing software, UPI payments and Excel.
Class XII (Commerce), Bihar School Examination Board2024 · 72%
Class X, Bihar School Examination Board2022 · 78%
Work: customer service, billing, stock keeping, cash handling, UPI payments
Computer: CCC, Excel, typing
Languages: Hindi, English, Bhojpuri
Shop assistant, Kumar Mobile Accessories (family shop), Patna2022 – 2024
• Did billing and customer service for 40–60 customers a day in Hindi, English and Bhojpuri.
• Did cash handling and UPI payments, and matched the cash and UPI totals with the billing register every evening.
• Did stock keeping for about 300 items in Excel; reordered fast sellers before they ran out, so we lost fewer sales.
• CCC (Course on Computer Concepts), NIELIT, 2023
• Typing: 30 words a minute in English (online test, 2024)