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Resume examples · Retail Sales Associate (12th pass)

Resume for 12th pass, with a full sample

No degree, still a full page: two years in the family shop written as work, a computer course, typing speed and languages. Retail and customer-service roles hire on exactly these.

The sample

RAVI KUMAR

Patna, Bihar · ravi.kumar@email.com · +91 98765 43210

Summary

12th pass (Commerce, 2024) looking for a Retail Sales Associate role, with two years of billing and customer service at my family’s mobile accessories shop. Comfortable with billing software, UPI payments and Excel.

Education

Class XII (Commerce), Bihar School Examination Board2024 · 72%

Class X, Bihar School Examination Board2022 · 78%

Skills

Work: customer service, billing, stock keeping, cash handling, UPI payments

Computer: CCC, Excel, typing

Languages: Hindi, English, Bhojpuri

Experience

Shop assistant, Kumar Mobile Accessories (family shop), Patna2022 – 2024

Did billing and customer service for 40–60 customers a day in Hindi, English and Bhojpuri.

Did cash handling and UPI payments, and matched the cash and UPI totals with the billing register every evening.

Did stock keeping for about 300 items in Excel; reordered fast sellers before they ran out, so we lost fewer sales.

Courses

CCC (Course on Computer Concepts), NIELIT, 2023

Typing: 30 words a minute in English (online test, 2024)

The person, their numbers and the companies are made up. Write yours from what you did.

Why it works

  1. 1

    Family work is work experience

    Billing, stock, customers, cash at a family shop. Write it like a job, with what you handled and how much.

  2. 2

    Show the computer basics

    A course like CCC, typing speed, Excel, UPI and billing software. Many entry-level roles ask for exactly these.

  3. 3

    Languages are a skill

    Every language you can serve a customer in belongs on the page.